Last updated: Aug 4, 2025, 11:26 AM UTC

Go-to-Market Success Criteria for NudgeCampaign

This comprehensive success criteria framework establishes clear, measurable objectives and milestones that define go-to-market victory for NudgeCampaign. Based on SaaS industry benchmarks and our specific market opportunity, these criteria provide objective standards for evaluating progress, making decisions, and ensuring accountability across all GTM initiatives.

Launch Success Criteria

Initial Launch Milestones

The first 90 days post-launch represent a critical window that often determines long-term trajectory. Success during this period requires hitting specific, measurable targets that validate product-market fit and establish momentum.

30-Day Success Metrics:

class LaunchSuccessCriteria:
    def __init__(self):
        self.day_30_criteria = {
            'user_acquisition': {
                'signups': {
                    'target': 1000,
                    'minimum_viable': 500,
                    'stretch_goal': 2000,
                    'quality_threshold': 0.60  # % matching ICP
                },
                'activation': {
                    'definition': 'First campaign sent',
                    'target_rate': 0.60,  # 60% activate
                    'time_to_activate': 24,  # hours
                    'minimum_viable': 0.40
                }
            },
            
            'product_performance': {
                'uptime': {
                    'target': 0.999,  # 99.9%
                    'minimum': 0.995,
                    'measurement': 'Excluding planned maintenance'
                },
                'response_time': {
                    'p50': 200,  # milliseconds
                    'p95': 1000,
                    'p99': 2000
                },
                'email_delivery': {
                    'deliverability': 0.95,  # 95%
                    'send_speed': 10000,  # per minute
                    'bounce_rate': 0.02  # <2%
                }
            },
            
            'customer_satisfaction': {
                'support_metrics': {
                    'response_time': 120,  # minutes
                    'resolution_rate': 0.90,
                    'csat_score': 4.5  # out of 5
                },
                'product_feedback': {
                    'nps_score': 40,  # minimum
                    'feature_requests': 'Tracked and prioritized',
                    'bug_reports': '<5% of users'
                }
            },
            
            'market_validation': {
                'press_coverage': {
                    'tier_1_outlets': 2,
                    'industry_publications': 5,
                    'social_mentions': 500
                },
                'competitive_wins': {
                    'from_mailchimp': 10,
                    'from_activecampaign': 5,
                    'from_other': 20
                }
            }
        }
        
    def calculate_30_day_score(self, actual_metrics):
        score = 0
        weight = 1.0 / len(self.day_30_criteria)
        
        for category, metrics in self.day_30_criteria.items():
            category_score = self._evaluate_category(metrics, actual_metrics[category])
            score += category_score * weight
            
        return {
            'overall_score': score,
            'success_level': self._determine_success_level(score),
            'action_required': self._recommend_actions(score)
        }

60-Day Success Expansion:

const day60Criteria = {
  revenue: {
    paying_customers: {
      target: 180,
      minimum: 100,
      average_acv: 1788,  // Annual contract value
      mrr_target: 30000
    },
    
    conversion_funnel: {
      visitor_to_signup: 0.03,
      signup_to_trial: 0.60,
      trial_to_paid: 0.25,
      overall: 0.0045  // 0.45%
    },
    
    revenue_quality: {
      payment_failures: '<5%',
      downgrades: '<2%',
      expansion_revenue: '>5% of MRR'
    }
  },
  
  product_adoption: {
    feature_usage: {
      email_campaigns: 0.95,  // 95% use
      automation: 0.40,
      segmentation: 0.60,
      analytics: 0.80,
      integrations: 0.30
    },
    
    engagement_metrics: {
      daily_active_users: 0.20,  // 20% DAU/MAU
      weekly_active_users: 0.65,
      sessions_per_user: 12,  // monthly
      time_in_app: 45  // minutes per session
    }
  },
  
  operational_excellence: {
    team_productivity: {
      sales_quota_attainment: 0.80,
      support_ticket_volume: '<0.5 per customer',
      bug_fix_time: '<48 hours',
      feature_velocity: '10 story points/sprint'
    },
    
    financial_efficiency: {
      burn_rate: '<$800K/month',
      gross_margin: '>70%',
      cac_payback: '<6 months',
      ltv_to_cac: '>3.0'
    }
  }
};

90-Day Market Position:

class Day90MarketPosition:
    def __init__(self):
        self.success_criteria = {
            'market_traction': {
                'total_users': 5000,
                'paying_customers': 500,
                'mrr': 75000,
                'growth_rate': 0.50,  # 50% MoM
                'logo_diversity': {
                    'industries': 10,
                    'company_sizes': ['1-10', '11-50', '51-200', '201-500'],
                    'geographies': ['US', 'CA', 'UK', 'AU']
                }
            },
            
            'competitive_position': {
                'win_rate': 0.40,  # vs competitors
                'feature_parity': 0.85,  # vs market leaders
                'price_advantage': 0.70,  # 70% of competitor price
                'unique_features': 3,  # exclusive capabilities
                'market_share': 0.001  # 0.1% of TAM
            },
            
            'brand_awareness': {
                'organic_traffic': 50000,  # monthly visitors
                'brand_searches': 5000,
                'social_followers': 10000,
                'email_subscribers': 15000,
                'community_members': 1000
            },
            
            'partnership_traction': {
                'integration_partners': 5,
                'channel_partners': 10,
                'technology_alliances': 2,
                'partner_sourced_revenue': 0.15  # 15% of revenue
            }
        }

Growth Phase Success Criteria

Quarter-by-Quarter Objectives

Q1 Post-Launch (Months 1-3):

class QuarterlySuccessCriteria {
  constructor() {
    this.q1_objectives = {
      financial: {
        exit_mrr: 150000,
        total_customers: 1000,
        gross_revenue_retention: 0.95,
        net_revenue_retention: 1.10,
        unit_economics: {
          cac: '<$500',
          ltv: '>$2000',
          payback_period: '<4 months',
          contribution_margin: '>60%'
        }
      },
      
      product: {
        core_features_complete: 1.0,  // 100%
        major_bugs_resolved: 0.95,
        performance_sla_met: 0.99,
        mobile_app_launched: true,
        api_stability: 0.999
      },
      
      market: {
        category_recognition: 'Email marketing disruptor',
        analyst_coverage: 'Mentioned by 2+ firms',
        case_studies_published: 10,
        reference_customers: 20,
        competitive_wins_documented: 50
      },
      
      organization: {
        team_size: 30,
        key_hires_complete: ['VP Sales', 'VP Marketing', 'VP Customer Success'],
        culture_score: 8.5,  // employee NPS
        training_completion: 0.95
      }
    };
  }
  
  evaluateQ1Success(actualResults) {
    const evaluation = {
      financial: this.evaluateFinancial(actualResults.financial),
      product: this.evaluateProduct(actualResults.product),
      market: this.evaluateMarket(actualResults.market),
      organization: this.evaluateOrganization(actualResults.organization)
    };
    
    return {
      overallSuccess: this.calculateOverallSuccess(evaluation),
      strengths: this.identifyStrengths(evaluation),
      gaps: this.identifyGaps(evaluation),
      recommendations: this.generateRecommendations(evaluation)
    };
  }
}

Q2-Q4 Scaling Milestones:

class ScalingMilestones:
    def __init__(self):
        self.quarterly_targets = {
            'q2': {
                'mrr': 400000,
                'customers': 2500,
                'team_size': 50,
                'product_milestones': [
                    'Advanced automation launched',
                    'Enterprise features beta',
                    'Mobile app 50K downloads',
                    'API v2 released'
                ],
                'market_milestones': [
                    'Series A fundraising',
                    'Industry award won',
                    'Major partnership announced',
                    '100+ G2 reviews'
                ]
            },
            
            'q3': {
                'mrr': 750000,
                'customers': 5000,
                'team_size': 80,
                'geographic_expansion': ['UK', 'Canada'],
                'enterprise_customers': 50,
                'platform_milestones': [
                    'SMS capabilities',
                    'Advanced analytics',
                    'White-label option',
                    'Marketplace launched'
                ]
            },
            
            'q4': {
                'mrr': 1250000,
                'arr': 15000000,
                'customers': 8000,
                'team_size': 120,
                'market_position': 'Top 5 in category',
                'strategic_milestones': [
                    'Profitability optional',
                    'International presence',
                    'Platform ecosystem',
                    'Acquisition opportunities'
                ]
            }
        }
        
    def define_success_gates(self, quarter):
        """Define go/no-go criteria for each quarter"""
        return {
            'must_achieve': {
                'revenue': f">{self.quarterly_targets[quarter]['mrr'] * 0.80}",
                'customers': f">{self.quarterly_targets[quarter]['customers'] * 0.80}",
                'churn': '<5% monthly',
                'nps': '>40'
            },
            'should_achieve': {
                'revenue': f">{self.quarterly_targets[quarter]['mrr']}",
                'efficiency': 'CAC < 6 month payback',
                'team': 'Key positions filled',
                'product': 'Roadmap on track'
            },
            'nice_to_have': {
                'revenue': f">{self.quarterly_targets[quarter]['mrr'] * 1.20}",
                'market': 'Category leadership',
                'partnerships': 'Strategic alliances',
                'innovation': 'Industry first features'
            }
        }

Customer Success Criteria

Adoption and Engagement Standards

Customer Lifecycle Success Metrics:

const customerSuccessCriteria = {
  onboarding: {
    time_to_value: {
      first_campaign_sent: {
        target: 24,  // hours
        minimum: 48,
        measurement: 'From signup to send'
      },
      
      key_features_adopted: {
        target: 5,  // features
        timeline: 7,  // days
        critical_features: [
          'Contact import',
          'Email creation',
          'Campaign send',
          'Analytics view',
          'List segmentation'
        ]
      },
      
      team_adoption: {
        multiple_users: 0.30,  // 30% add team members
        collaboration_features: 0.50,  // 50% use sharing
        timeline: 30  // days
      }
    },
    
    success_indicators: {
      week_1: {
        campaigns_sent: 2,
        contacts_imported: '>100',
        templates_created: 1,
        satisfaction: 'CSAT >4.0'
      },
      
      month_1: {
        campaigns_sent: 8,
        automation_created: 1,
        integration_connected: 1,
        engagement_rate: '>20%'
      },
      
      month_3: {
        campaigns_sent: 30,
        automations_active: 3,
        revenue_attributed: '>$5000',
        expansion_considered: true
      }
    }
  },
  
  retention: {
    cohort_benchmarks: {
      day_1: 0.80,  // 80% return
      day_7: 0.65,
      day_30: 0.50,
      day_90: 0.40,
      month_6: 0.35,
      year_1: 0.30
    },
    
    engagement_thresholds: {
      at_risk: {
        login_frequency: '<1x per week',
        campaign_frequency: '<2x per month',
        feature_usage: '<3 features',
        support_tickets: '>5 per month'
      },
      
      healthy: {
        login_frequency: '>3x per week',
        campaign_frequency: '>1x per week',
        feature_usage: '>5 features',
        results: 'Positive ROI trend'
      },
      
      champion: {
        login_frequency: 'Daily',
        campaign_frequency: '>3x per week',
        feature_usage: '>8 features',
        advocacy: 'Referrals or case study'
      }
    }
  },
  
  expansion: {
    upgrade_indicators: {
      usage_based: {
        contacts_limit: '>80% of plan',
        sends_limit: '>80% of plan',
        user_seats: 'All seats used',
        feature_limits: 'Hitting constraints'
      },
      
      value_based: {
        roi_demonstrated: '>5x',
        business_growth: '>20% YoY',
        satisfaction: 'NPS >8',
        engagement: 'Power user status'
      }
    },
    
    expansion_targets: {
      month_6: {
        upgrade_rate: 0.20,  // 20% upgrade
        expansion_revenue: 0.15,  // 15% of MRR
        seat_expansion: 0.30,  // 30% add users
        feature_adoption: 0.40  // 40% use premium
      },
      
      year_1: {
        net_retention: 1.20,  // 120% NRR
        account_growth: 2.0,  // 2x initial ACV
        multi_year_contracts: 0.30,  // 30% sign 2+ years
        enterprise_graduation: 0.10  // 10% become enterprise
      }
    }
  }
};

Success Program Effectiveness

Customer Success Team Performance:

class CustomerSuccessPerformance:
    def __init__(self):
        self.team_metrics = {
            'coverage_model': {
                'high_touch': {
                    'segment': 'Enterprise + Scale',
                    'accounts_per_csm': 50,
                    'touchpoint_frequency': 'Weekly',
                    'success_metrics': {
                        'retention': 0.95,
                        'expansion': 0.40,
                        'nps': 70,
                        'health_score': 0.85
                    }
                },
                
                'tech_touch': {
                    'segment': 'Professional',
                    'accounts_per_csm': 200,
                    'touchpoint_frequency': 'Monthly',
                    'automation_level': 0.70,
                    'success_metrics': {
                        'retention': 0.85,
                        'expansion': 0.20,
                        'nps': 50,
                        'health_score': 0.75
                    }
                },
                
                'self_service': {
                    'segment': 'Starter',
                    'support_model': 'Community + docs',
                    'automation_level': 0.90,
                    'success_metrics': {
                        'retention': 0.70,
                        'expansion': 0.15,
                        'nps': 40,
                        'self_resolution': 0.80
                    }
                }
            },
            
            'program_effectiveness': {
                'onboarding_completion': 0.90,
                'time_to_value': '<7 days',
                'feature_adoption': '>5 features in 30 days',
                'business_reviews': {
                    'frequency': 'Quarterly',
                    'attendance': 0.80,
                    'action_items_completed': 0.70,
                    'value_demonstrated': 0.90
                }
            }
        }

Financial Success Criteria

Revenue and Growth Targets

Financial Performance Standards:

const financialSuccessCriteria = {
  revenue_milestones: {
    month_3: {
      mrr: 150000,
      arr_run_rate: 1800000,
      growth_rate: 0.50,  // 50% MoM
      customers: 1000,
      arpu: 150
    },
    
    month_6: {
      mrr: 500000,
      arr_run_rate: 6000000,
      growth_rate: 0.30,  // 30% MoM
      customers: 3000,
      arpu: 167
    },
    
    month_12: {
      mrr: 1500000,
      arr: 18000000,
      growth_rate: 0.15,  // 15% MoM
      customers: 8000,
      arpu: 188
    },
    
    month_24: {
      mrr: 5000000,
      arr: 60000000,
      growth_rate: 0.10,  // 10% MoM
      customers: 20000,
      arpu: 250
    }
  },
  
  efficiency_metrics: {
    sales_efficiency: {
      magic_number: {
        definition: 'Net New ARR / S&M Spend',
        target: '>1.0',
        good: '>1.5',
        excellent: '>2.0'
      },
      
      sales_productivity: {
        ramp_time: '3 months',
        quota_attainment: 0.80,
        revenue_per_rep: 800000,  // annual
        pipeline_coverage: '3x quota'
      }
    },
    
    unit_economics: {
      gross_margin: {
        target: 0.80,
        minimum: 0.70,
        path_to_target: 'Scale and automation'
      },
      
      cac_metrics: {
        blended_cac: 450,
        channel_targets: {
          organic: 50,
          paid: 600,
          partner: 200,
          referral: 100
        },
        payback_period: '<6 months'
      },
      
      ltv_metrics: {
        average_ltv: 2000,
        by_segment: {
          starter: 800,
          professional: 2000,
          scale: 5000,
          enterprise: 15000
        },
        ltv_to_cac: '>3.0'
      }
    }
  },
  
  path_to_profitability: {
    contribution_margin: {
      month_6: -0.20,  // -20%
      month_12: 0.10,  // 10%
      month_18: 0.25,  // 25%
      month_24: 0.35   // 35%
    },
    
    burn_rate: {
      month_1_6: 800000,  // monthly
      month_7_12: 600000,
      month_13_18: 400000,
      month_19_24: 0  // breakeven
    },
    
    fundraising_milestones: {
      seed: 'Complete',
      series_a: {
        timing: 'Month 6-9',
        amount: 15000000,
        valuation: 75000000,
        metrics_required: {
          arr: 5000000,
          growth: '>200% YoY',
          net_retention: '>110%',
          burn_multiple: '<2.0'
        }
      }
    }
  }
};

Investment Efficiency

Capital Allocation Success:

class InvestmentEfficiency:
    def __init__(self):
        self.allocation_targets = {
            'growth_investments': {
                'sales_marketing': {
                    'percentage': 0.50,  # 50% of opex
                    'roi_target': 3.0,  # 3x return
                    'measurement': 'New ARR / Spend',
                    'optimization': 'Weekly CAC review'
                },
                
                'product_engineering': {
                    'percentage': 0.30,
                    'roi_target': 5.0,  # Feature value
                    'measurement': 'Feature adoption x retention impact',
                    'optimization': 'Monthly prioritization'
                },
                
                'customer_success': {
                    'percentage': 0.10,
                    'roi_target': 4.0,  # Via retention
                    'measurement': 'Retained ARR / Cost',
                    'optimization': 'Segmented approach'
                },
                
                'general_admin': {
                    'percentage': 0.10,
                    'target': 'Minimize while maintaining compliance',
                    'benchmark': '<15% at scale'
                }
            },
            
            'efficiency_ratios': {
                'burn_multiple': {
                    'definition': 'Net Burn / Net New ARR',
                    'target': '<2.0',
                    'good': '<1.5',
                    'excellent': '<1.0'
                },
                
                'rule_of_40': {
                    'definition': 'Growth Rate + Profit Margin',
                    'target': '>40',
                    'current_focus': 'Growth over profit',
                    'transition': 'Month 18+'
                },
                
                'capital_efficiency': {
                    'arr_per_dollar_raised': {
                        'target': 1.0,  # $1 ARR per $1 raised
                        'benchmark': 0.7,  # Industry average
                        'path': 'Efficient growth'
                    }
                }
            }
        }

Market Position Success Criteria

Competitive Differentiation

Market Leadership Indicators:

const marketPositionCriteria = {
  brand_strength: {
    awareness_metrics: {
      aided_awareness: {
        target: 0.25,  // 25% of target market
        timeline: '12 months',
        measurement: 'Annual brand survey'
      },
      
      unaided_awareness: {
        target: 0.10,
        timeline: '18 months',
        benchmark: 'Top 5 in category'
      },
      
      consideration: {
        target: 0.40,  // 40% consider when buying
        timeline: '12 months',
        driver: 'Value proposition clarity'
      }
    },
    
    thought_leadership: {
      content_metrics: {
        blog_traffic: 100000,  // monthly
        content_shares: 5000,
        newsletter_subscribers: 25000,
        webinar_attendance: 1000
      },
      
      speaking_engagements: {
        tier_1_conferences: 5,  // annually
        podcast_appearances: 20,
        media_quotes: 50,
        bylined_articles: 12
      },
      
      industry_influence: {
        advisory_positions: 3,
        standards_participation: 2,
        awards_won: 5,
        analyst_recognition: 'Mentioned in 3+ reports'
      }
    }
  },
  
  competitive_wins: {
    win_loss_ratios: {
      overall: 0.40,  // 40% win rate
      vs_mailchimp: 0.50,
      vs_activecampaign: 0.45,
      vs_klaviyo: 0.35,
      vs_no_decision: 0.60
    },
    
    displacement_success: {
      from_competitors: {
        total: 500,  // accounts
        retention_post_switch: 0.90,
        expansion_rate: 0.30,
        case_studies: 20
      },
      
      reasons_for_winning: {
        price_value: 0.40,
        ease_of_use: 0.30,
        features: 0.20,
        support: 0.10
      }
    }
  },
  
  ecosystem_position: {
    partnerships: {
      technology_integrations: 50,
      certified_agencies: 100,
      strategic_alliances: 10,
      marketplace_listings: 20
    },
    
    developer_ecosystem: {
      api_developers: 500,
      apps_built: 50,
      api_calls_monthly: 10000000,
      developer_satisfaction: 4.5
    },
    
    community: {
      community_members: 10000,
      monthly_active: 3000,
      content_created: 500,  // posts/month
      meetups_hosted: 20
    }
  }
};

Category Definition Success

Market Category Leadership:

class CategoryLeadership:
    def __init__(self):
        self.category_criteria = {
            'positioning_success': {
                'category_name': 'Simple Email Marketing',
                'ownership_indicators': {
                    'search_association': 0.30,  # 30% associate us
                    'media_usage': 0.25,  # 25% of articles
                    'competitor_adoption': 0.50,  # 50% use our terms
                    'customer_language': 0.40  # 40% use naturally
                },
                
                'differentiation_clarity': {
                    'unique_value_props': [
                        '70% more affordable',
                        '10x simpler setup',
                        'No hidden complexity',
                        'Transparent pricing'
                    ],
                    'competitor_comparison': 'Clear positioning map',
                    'customer_understanding': '>80% can articulate'
                }
            },
            
            'market_dynamics': {
                'share_growth': {
                    'year_1': 0.001,  # 0.1% market share
                    'year_2': 0.005,  # 0.5%
                    'year_3': 0.02,   # 2%
                    'year_5': 0.05    # 5%
                },
                
                'influence_metrics': {
                    'pricing_influence': 'Competitors adjust pricing',
                    'feature_influence': 'Others copy our features',
                    'messaging_influence': 'Market adopts our language',
                    'strategy_influence': 'Recognized as disruptor'
                }
            }
        }

Organizational Success Criteria

Team Performance Standards

Organizational Excellence Metrics:

const organizationalSuccess = {
  culture_metrics: {
    employee_satisfaction: {
      enps_score: {
        target: 50,
        minimum: 30,
        measurement: 'Quarterly pulse'
      },
      
      engagement_indicators: {
        participation: 0.90,  // in surveys
        retention: 0.85,  // annual
        referrals: 0.40,  // employees referring
        development: 0.80  // using learning budget
      }
    },
    
    performance_culture: {
      metrics_adoption: {
        dashboard_usage: 0.95,
        data_driven_decisions: 0.80,
        experimentation_rate: '10+ tests/month',
        learning_velocity: 'Fail fast culture'
      },
      
      innovation_metrics: {
        ideas_submitted: 100,  // monthly
        ideas_implemented: 10,
        hackathon_participation: 0.60,
        patent_applications: 2  // annually
      }
    }
  },
  
  operational_excellence: {
    execution_velocity: {
      sprint_completion: 0.85,
      release_frequency: 'Daily',
      incident_response: '<30 minutes',
      decision_speed: '<48 hours'
    },
    
    cross_functional_effectiveness: {
      project_success_rate: 0.80,
      interdepartment_nps: 40,
      communication_effectiveness: 4.0,  // out of 5
      collaboration_tools_adoption: 0.95
    }
  },
  
  talent_development: {
    hiring_success: {
      time_to_fill: '<30 days',
      offer_acceptance: 0.85,
      quality_of_hire: 0.90,  // performing after 90 days
      diversity_targets: {
        gender: 0.50,
        ethnicity: 0.40,
        background: 'Varied industries'
      }
    },
    
    development_programs: {
      training_completion: 0.90,
      internal_promotions: 0.30,
      skill_development: '40 hours/year',
      leadership_pipeline: '2-deep for key roles'
    }
  }
};

Scalability Indicators

Organizational Scaling Success:

class ScalabilitySuccess:
    def __init__(self):
        self.scaling_metrics = {
            'revenue_per_employee': {
                'current': 150000,
                'target_year_1': 200000,
                'target_year_2': 300000,
                'industry_benchmark': 250000
            },
            
            'operational_leverage': {
                'definition': 'Revenue growth > Opex growth',
                'targets': {
                    'year_1': 1.2,  # 20% more revenue growth
                    'year_2': 1.5,
                    'year_3': 2.0
                },
                'drivers': [
                    'Automation',
                    'Self-service',
                    'Process optimization',
                    'Tool consolidation'
                ]
            },
            
            'system_scalability': {
                'technical': {
                    'users_supported': 1000000,
                    'concurrent_users': 100000,
                    'api_calls_per_second': 10000,
                    'data_processing': '1TB/day'
                },
                'organizational': {
                    'span_of_control': '1:8',
                    'decision_layers': '<4',
                    'meeting_efficiency': '<15% of time',
                    'documentation_coverage': 0.90
                }
            }
        }

Success Measurement Framework

Continuous Monitoring System

Real-time Success Tracking:

const successMonitoring = {
  dashboard_hierarchy: {
    board_level: {
      frequency: 'Monthly',
      metrics: [
        'MRR/ARR',
        'Burn rate',
        'Cash runway',
        'Customer count',
        'NPS',
        'Team size'
      ],
      format: 'Executive summary + details'
    },
    
    executive_level: {
      frequency: 'Weekly',
      metrics: [
        'Revenue details',
        'Pipeline health',
        'Product velocity',
        'Customer health',
        'Operational metrics',
        'Team performance'
      ],
      format: 'Interactive dashboards'
    },
    
    team_level: {
      frequency: 'Daily',
      metrics: 'Department specific KPIs',
      format: 'Real-time dashboards',
      alerts: 'Automated for deviations'
    }
  },
  
  review_cadence: {
    daily: {
      participants: 'Team leads',
      focus: 'Operational metrics',
      duration: '15 minutes',
      action: 'Immediate fixes'
    },
    
    weekly: {
      participants: 'Executive team',
      focus: 'Progress vs goals',
      duration: '60 minutes',
      action: 'Tactical adjustments'
    },
    
    monthly: {
      participants: 'All hands',
      focus: 'Company performance',
      duration: '30 minutes',
      action: 'Celebrate and learn'
    },
    
    quarterly: {
      participants: 'Board + executives',
      focus: 'Strategic review',
      duration: 'Half day',
      action: 'Strategic pivots'
    }
  },
  
  success_communication: {
    internal: {
      wins_celebration: 'Real-time in Slack',
      metrics_transparency: 'Open dashboard access',
      learning_sharing: 'Weekly demos',
      feedback_loops: 'Continuous surveys'
    },
    
    external: {
      investor_updates: 'Monthly email',
      customer_success: 'Quarterly webinars',
      market_updates: 'PR and social',
      community_sharing: 'Blog and forums'
    }
  }
};

Success Evaluation Protocol

Holistic Success Assessment:

class SuccessEvaluation:
    def __init__(self):
        self.evaluation_framework = {
            'success_dimensions': {
                'market_success': {
                    'weight': 0.30,
                    'components': ['revenue', 'growth', 'market_share', 'brand'],
                    'threshold': 0.80  # 80% of targets
                },
                
                'customer_success': {
                    'weight': 0.25,
                    'components': ['satisfaction', 'retention', 'expansion', 'advocacy'],
                    'threshold': 0.85
                },
                
                'product_success': {
                    'weight': 0.20,
                    'components': ['adoption', 'performance', 'innovation', 'quality'],
                    'threshold': 0.90
                },
                
                'financial_success': {
                    'weight': 0.15,
                    'components': ['efficiency', 'unit_economics', 'runway', 'returns'],
                    'threshold': 0.75
                },
                
                'organizational_success': {
                    'weight': 0.10,
                    'components': ['culture', 'talent', 'execution', 'scalability'],
                    'threshold': 0.80
                }
            },
            
            'success_calculation': self.calculate_overall_success,
            'action_triggers': self.define_action_triggers,
            'reporting_format': self.create_success_report
        }
    
    def calculate_overall_success(self, period='quarterly'):
        """Calculate weighted success score across all dimensions"""
        scores = {}
        for dimension, config in self.evaluation_framework['success_dimensions'].items():
            dimension_score = self._calculate_dimension_score(dimension)
            weighted_score = dimension_score * config['weight']
            scores[dimension] = {
                'raw_score': dimension_score,
                'weighted_score': weighted_score,
                'meets_threshold': dimension_score >= config['threshold']
            }
        
        overall_score = sum(s['weighted_score'] for s in scores.values())
        
        return {
            'overall_success_score': overall_score,
            'dimension_scores': scores,
            'success_level': self._categorize_success(overall_score),
            'recommendations': self._generate_recommendations(scores)
        }
    
    def _categorize_success(self, score):
        if score >= 0.90:
            return 'Exceptional - Exceeding all targets'
        elif score >= 0.80:
            return 'Strong - On track for success'
        elif score >= 0.70:
            return 'Moderate - Some areas need attention'
        elif score >= 0.60:
            return 'Concerning - Multiple areas at risk'
        else:
            return 'Critical - Immediate action required'

This comprehensive success criteria framework provides NudgeCampaign with clear, measurable objectives across all aspects of the go-to-market strategy. By establishing specific targets, monitoring progress continuously, and maintaining accountability, the company can objectively evaluate success and make data-driven adjustments. The key to achieving these success criteria lies in maintaining focus on the most important metrics while building systems to track and improve performance across all dimensions. Regular review and refinement of these criteria ensures they remain relevant and ambitious as the business evolves and market conditions change.